Shipping Policy

Last Updated: August 2026

Thank you for shopping with HJ AURA.

Order Processing

Orders are processed within 1–3 business days after payment has been received. Orders are not processed on weekends or Australian public holidays.

Shipping

HJ AURA currently ships within Australia only.

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Delivery Times

Orders are usually processed within 1–3 business days.

Once your order has been processed and dispatched, estimated delivery is 2–8 business days, depending on your location.

Please note that delivery times are estimates only and may vary due to courier delays, weather conditions, peak periods, or other circumstances beyond our control. HJ Aura cannot guarantee a specific delivery date.

Tracking

If tracking is available for your order, you will receive a tracking number by email once your order has been dispatched.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

HJ AURA is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

Lost or Delayed Parcels

If your order has not arrived within the expected timeframe, please contact us at info@hjaura.com.au. We will do our best to assist you in locating your parcel with the shipping carrier.

Contact Us

If you have any questions about shipping, please contact us: info@hjaura.com.au

HJ AURA